Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by MosqueCarpetUSA (“we,” “us,” “our”). Throughout the site, the terms “you” and “user” refer to any visitor, customer, or purchaser.
MosqueCarpetUSA offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.
If you do not agree to all terms and conditions, you may not access the website or use any Services.
We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website following changes constitutes acceptance.
Our store is hosted on Shopify Inc., which provides the e-commerce platform used to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction or have legal consent for any minor dependents using this site.
You may not use our products or services for any illegal or unauthorized purpose, nor violate any applicable laws, including intellectual property laws.
Transmission of malware, viruses, or destructive code is strictly prohibited. Any violation may result in immediate termination of service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any lawful reason.
Content you submit (excluding payment data) may be transferred unencrypted across networks. Credit card information is always encrypted.
You may not reproduce, sell, exploit, or misuse any part of the Service without express written permission.
Headings are provided for convenience only and do not affect interpretation.
SECTION 3 – INFORMATION ACCURACY
Information on this site is provided for general purposes only and may not always be accurate, complete, or current. Any reliance is at your own risk.
We reserve the right to modify site content at any time without obligation to update.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICING
Prices are subject to change without notice.
We may modify or discontinue any product or service at any time without liability.
SECTION 5 – PRODUCTS, CUSTOM ORDERS & FINAL SALE
Certain products are custom-made, cut-to-order, oversized, or freight-delivered, including wall-to-wall carpets, large rolls, and portable prayer runners.
These items are final sale and non-returnable once production or shipment has begun, except where required by law.
You acknowledge that variations in color, texture, pattern scale, or finish may occur due to manufacturing processes, lighting, or screen displays. Such variations do not constitute defects and are not grounds for refunds, disputes, or chargebacks.
We do not guarantee products will meet subjective expectations.
SECTION 6 – ORDER ACCEPTANCE, BILLING & FRAUD PREVENTION
All orders are subject to acceptance and verification at our sole discretion.
We reserve the right to:
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Cancel or refuse orders suspected of fraud
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Require identity or payment verification
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Limit quantities or cancel reseller orders
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Refuse service to customers with a history of chargebacks
If an order is canceled, refunds will be issued to the original payment method only.
You agree to provide accurate billing and account information and keep it updated.
SECTION 7 – PAYMENT AUTHORIZATION & CHARGEBACKS
By placing an order, you expressly authorize MosqueCarpetUSA to charge your selected payment method for the full order amount.
You agree not to initiate a chargeback or payment dispute without first contacting us and allowing reasonable time to resolve the issue.
Chargebacks filed for items clearly disclosed as non-returnable, custom, freight-delivered, or final sale will be fully contested.
You acknowledge that the following constitute valid dispute evidence:
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Order confirmations
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Shipping and freight records
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Delivery confirmation or signatures
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Product descriptions and policies
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These Terms of Service
Unauthorized or abusive chargebacks may result in account suspension and refusal of future service.
SECTION 8 – SHIPPING, DELIVERY & RISK OF LOSS
Orders ship within one business day unless otherwise stated.
Once an order is transferred to the carrier, risk of loss and title pass to the customer, to the fullest extent permitted by law.
For freight deliveries:
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Curbside delivery only
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Inside delivery and unloading are the customer’s responsibility
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Missed or refused deliveries may result in storage or re-delivery fees
Carrier delays, weather issues, or logistical disruptions do not constitute grounds for refunds or chargebacks.
SECTION 9 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or endorsements. Use is at your own risk.
SECTION 10 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content. Transactions with third parties are solely between you and the third party.
SECTION 11 – USER SUBMISSIONS
Any comments, feedback, or submissions may be used by us without restriction or compensation.
You agree not to submit unlawful, misleading, defamatory, or infringing content and remain solely responsible for submissions.
SECTION 12 – PERSONAL INFORMATION
Personal information is governed by our Privacy Policy.
SECTION 13 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and cancel orders if necessary, without liability beyond refunding amounts paid.
SECTION 14 – PROHIBITED USES
You may not use the site for unlawful purposes, intellectual property violations, harassment, fraud, malware distribution, data scraping, or security circumvention.
Violations may result in immediate termination.
SECTION 15 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
All products and services are provided “AS IS” and “AS AVAILABLE.”
To the maximum extent permitted by law, MosqueCarpetUSA shall not be liable for any indirect, incidental, punitive, or consequential damages.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless MosqueCarpetUSA and its affiliates from any claims arising from your breach of these Terms or violation of law.
SECTION 17 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall remain in effect.
SECTION 18 – TERMINATION
These Terms remain effective unless terminated by you or us. We may terminate access at any time for violations.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement and supersede prior agreements or communications.
SECTION 20 – GOVERNING LAW & VENUE
These Terms are governed by the laws of the State of New Jersey.
You agree that all disputes shall be resolved exclusively in the state or federal courts located in New Jersey.
SECTION 21 – CHANGES TO TERMS
We may update these Terms at any time. Continued use constitutes acceptance.
SECTION 22 – CONTACT INFORMATION
Questions regarding these Terms should be sent to:
MosqueCarpetUSA
Email: info@mosquecarpetusa.com
Address: 170 Kipp Ave Bldg 28-1B, Elmwood Park, NJ 07407
Phone: 212-871-8989