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Privacy policy

PRIVACY POLICY

This Privacy Policy describes how mosquecarpetusa.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from our website.

Contact Information

If you have questions about this Privacy Policy, need more information about our privacy practices, or would like to make a complaint, please contact us at:

Email: info@mosquecarpetusa.com
Mailing Address: MOSQUE CARPET USA
170 Kipp Ave, Building 28-1B
Elmwood Park, NJ 07407
United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” means any information that identifies, relates to, or could reasonably be linked to an identifiable individual.

Device Information

Purpose of collection:
To load the Site accurately, enable core functionality, analyze Site performance, improve user experience, prevent fraud, and optimize marketing efforts.

Source of collection:
Collected automatically through cookies, log files, pixels, tags, and similar technologies when you access the Site.

Disclosure for business purposes:
Shared with Shopify, analytics providers, and advertising partners.

Personal Information collected:
Browser type, IP address, time zone, cookie data, pages viewed, referring URLs, search terms, and interaction data.

Order Information

Purpose of collection:
To process payments, fulfill orders, arrange shipping, provide confirmations and invoices, communicate with you, and screen for fraud or risk.

Source of collection:
Collected directly from you at checkout.

Disclosure for business purposes:
Shared with Shopify, payment processors, shipping and freight carriers, and fulfillment providers.

Personal Information collected:
Name, billing address, shipping address, payment details, email address, and phone number.

Customer Support Information

Purpose of collection:
To respond to inquiries, provide customer support, resolve issues, and maintain service records.

Source of collection:
Collected directly from you via email, forms, or phone.

Personal Information collected:
Contact details, order history, and correspondence.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided Personal Information, please contact us to request deletion.

Sharing Personal Information

We share Personal Information with trusted service providers to operate our business and fulfill our contractual obligations, including:

  • Shopify, our e-commerce platform
    https://www.shopify.com/legal/privacy

  • Payment processors

  • Shipping and freight carriers

  • Analytics and fraud prevention services

  • Advertising and marketing partners

We may also disclose Personal Information where required by law, regulation, subpoena, court order, or to protect our legal rights.

Cookies, Tracking & Google Services

We use cookies and similar technologies to operate the Site, enable checkout and security features, analyze performance, and support marketing and advertising activities.

By using our Site, you consent to the use of cookies as described in this Privacy Policy, unless you manage or disable cookies through your browser settings or consent tools where required by law.

Where legally required, we display a cookie consent banner allowing you to accept, reject, or manage non-essential cookies.

Use of Google Services

We use the following Google services:

  • Google Analytics (GA4) to understand how visitors use the Site and improve functionality

  • Google Ads and Google Merchant Center to promote products, measure performance, and display relevant advertisements

These services may collect information such as IP address, device identifiers, browser type, pages viewed, and interactions with ads using cookies or similar technologies.

Google processes this data according to its privacy policy:
https://policies.google.com/privacy

Advertising & Remarketing

We may share limited information, such as Site interactions or purchase activity, with Google and other advertising partners to deliver relevant ads and measure campaign effectiveness.

We do not sell Personal Information for monetary consideration.

You may opt out of personalized advertising through:

Types of Cookies We Use

  • Strictly necessary cookies
    Required for core functionality such as checkout, account access, and fraud prevention.

  • Analytics cookies
    Used to analyze traffic and improve Site performance.

  • Advertising cookies
    Used to deliver relevant ads and track conversions.

Disabling cookies may limit certain Site features.

Using Personal Information

We use Personal Information to:

  • Offer and sell products

  • Process payments

  • Ship and fulfill orders

  • Communicate with customers

  • Prevent fraud and misuse

  • Improve products, services, and marketing

GDPR – Lawful Basis (EEA Residents)

If you are located in the European Economic Area, we process Personal Information under the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

Your information may be transferred outside the EEA, including to the United States and Canada, using lawful safeguards.

Retention

We retain Personal Information as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, and maintain records, unless you request deletion where permitted by law.

Your Rights

GDPR (EEA Residents)

You have the right to access, correct, erase, restrict, or port your Personal Information.

CCPA (California Residents)

You have the right to know, correct, or request deletion of your Personal Information and to opt out of certain data sharing.

Requests can be made using the contact information above.

Cookies Management

You can manage or disable cookies through your browser settings. Learn more at:
https://www.allaboutcookies.org

Blocking cookies may impact Site functionality or checkout experience.

Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data collection practices when such signals are detected.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, legal requirements, or operations. Updates will be posted on this page.

Complaints

If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.

Last updated: January 2026