Shipping & Handling Rates
We will ship your order in one business day after the payment is completed.
Customer is responsible for inside delivery for ALL items ordered.
SMALL ORDER DELIVERY
We ship small items with Fedex or UPS, whose drivers will leave your order in front of your home. You are responsible to take the orders inside your place. These orders ships for Free.
These Free Shipping Items are mentioned in the product description.
BIG ORDER DELIVERY
As you are aware of the transportation and fuel cost increased a lot with recent unexpected economy situation and inflation, we cannot control the cost of the shipping charges. The charges you paid for is unfortunate, but we try to help you here to give you the price reduction on the products, so you save some money. If you wish to contact us before ordering, we will re-check the current rates and we may find you a cheaper rate.
For the Big Rolls, we use the cheapest and most affordable fastest trucking freight companies. If the actual shipping cost is less than you paid, you will be refunded the extra portion you paid on your checkout. If the actual shipping cost is more than you paid for, then you should not worry, we are not going to bill or charge you, we will take care of this extra cost from our pocket.
Receiving Your Order
The Trucking company will call you prior delivery. You should be getting ready for the receiving your order. The driver will not unload the rolls. It is your responsibility to take the carpets down from the truck and make inside delivery. We recommend you get a small dolly ready prior the delivery day. Simply push the rolls down from the truck and place the dolly on the center of the roll and slide it thru inside of your place. You will need 4 to 5 volunteers for this job. Please do NOT reschedule the delivery, because this will delay the delivery and will cost you extra $175 per day you hold.